Legal
Privacy policy
How Dutch Detective Agency handles personal data through this website and initial enquiries.
Who controls your data?
Dutch Detective Agency, based in Rotterdam, controls personal data received through this website. Contact: info@dutchdetectiveagency.com, +31 85 060 0100.
Contact form data
We process your name, email address and/or telephone number, contact preference, message, consent, language, submission time and limited technical data for security and spam prevention.
Purpose and legal basis
Data is used to assess and answer your enquiry, take steps before a possible contract, and secure the website and form. An investigation file is only opened after your enquiry has led to a formal engagement.
Retention
An enquiry that does not lead to an instruction is kept no longer than necessary for response and administrative accountability. Statutory retention periods apply to engagement and invoice records.
Sharing and security
We do not sell personal data. Service providers are used only where needed for hosting, security or communication and must protect the data appropriately. Sensitive case files do not belong in the initial form.
Your rights
You may request access, correction, deletion, restriction or transfer and object to processing. Email info@dutchdetectiveagency.com. You may also complain to the Dutch Data Protection Authority.
Cookies and analytics
This website currently uses no non-essential marketing cookies. If analytics or marketing services are added later, this statement will be updated and prior consent requested where required.
Confidential consultation
Outline your situation. We respond as soon as possible and are available by telephone and online 24 hours a day, 7 days a week.