Legal
Privacy policy
How Dutch Detective Agency handles personal data through this website and initial enquiries.
Who controls your data?
Dutch Detective Agency, based in Rotterdam, controls personal data received through this website. Contact: info@dutchdetectiveagency.com, +31 85 060 0100.
Contact form data
We process your name, email address and/or telephone number, contact preference, message, consent, language, submission time and limited technical data for security and spam prevention.
Purpose and legal basis
Data is used to assess and answer your enquiry, take steps before a possible contract, and secure the website and form. An investigation file is only opened after your enquiry has led to a formal engagement.
Retention
An enquiry that does not lead to an instruction is kept no longer than necessary for response and administrative accountability. Statutory retention periods apply to engagement and invoice records.
Sharing and security
We do not sell personal data. Service providers are used only where needed for hosting, security or communication and must protect the data appropriately. Sensitive case files do not belong in the initial form.
Your rights
You may request access, correction, deletion, restriction or transfer and object to processing. Email info@dutchdetectiveagency.com. You may also complain to the Dutch Data Protection Authority.
Cookies and advertising measurement
Only if you consent do we load the Google Ads tag (Google Ireland Ltd.). It measures whether an ad click leads to a submitted contact form. Google receives technical data such as cookie identifiers, the page visited and the time, but never your name, email address, telephone number or message; enhanced conversions and personalised advertising are switched off. Your choice (accepted or declined, with date and notice version) is stored in your own browser. You can withdraw or change your consent at any time via ‘Cookie settings’ at the bottom of every page. Without consent the website, including the contact form, works normally. We also count page views anonymously, without IP addresses or third-party cookies.
Confidential consultation
Outline your situation. We respond as soon as possible and are available by telephone and online 24 hours a day, 7 days a week.